Legal

Privacy Policy

Who We Are

This Privacy Policy is issued by LAREVOLUTION LTD, trading as CrossTheLimits. We are committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

Registered address:
LAREVOLUTION LTD
North East Suffolk Business Centre, Unit 15, Pinbush Road
Lowestoft, NR33 7NQ
United Kingdom
Registration Number: 12988634
VAT Number: GB394515473
Email: info@crossthelimits.co.uk

Information We Collect

To process your order and provide customer support, we collect:

  • Name
  • Address
  • Phone number
  • Email address
  • Order history

How We Use Your Information

We process your personal data for the following purposes:

  • To fulfil and dispatch your orders.
  • To handle customer enquiries, complaints and returns.
  • To comply with legal and accounting obligations.
  • To improve our products and services.

We do not sell your personal data to third parties. Your information is only shared with trusted service providers (such as payment processors and courier services) where necessary to complete your order.

Legal Basis for Processing

We process your personal data on the basis of performance of a contract (to fulfil your order), compliance with legal obligations, and our legitimate interest in providing customer support and improving our services. Where required, we will obtain your explicit consent before sending marketing communications.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and tax requirements. Once no longer needed, your data is securely deleted or anonymised.

Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your personal data ("right to be forgotten").
  • Object to or restrict certain types of processing.
  • Request a copy of your data in a portable format.
  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at info@crossthelimits.co.uk.

Cookies

Our website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@crossthelimits.co.uk.